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Terms and Conditions

Jacques Jewelers terms and conditions apply to the Web site at By using Jacques Jewelers website, you agree to these terms and conditions. Jacques Jewelers reserves the right to change or modify any of these Terms and Conditions on the Site at any time. Please revise them often to understand Jacques Jewelers’ policy. If you need help or have any questions, do not hesitate to email us at .

Availability and Pricing of Jewelry

If you are interested in buying a piece of jewelry that you saw on the Jacques Jewelers website and would like to order the same design, please call Jacques Jewelers to discuss the options further or visit our store. If you have a specific design in mind, we will work with you to execute it, as a Master Craftsman, Jacques will do everything possible to make it happen for you. As you might already know, Jacques Jewelers is a designing and manufacturing company that creates everything on site so you do not have to pay retail; you are actually dealing direct with us, and that saves you the cost of the middle man. Every piece on our website is designed and created by Jacques a master designer and craftsman for the past 45 years. Jacques’ excellent reputation in the business has been rewarded by the Better Business Bureau . A Certificate of Achievement has been provided stating that Jacques Jewelers is an Accredited Business with no complaints, recognized for commitment to honesty, integrity, ethics and trust.

Sometimes you will find some data errors that are listed on our Site due to a typographical error, when this occurs; we do our best to fix it right away. We apologize for any inconvenience that this may have caused. If you have any questions, please contact Jacques Jewelers at  or call 508-879-8855 .

Custom Made Jewelry Orders

Jacques Jewelers is always ready to help you choose and customize whatever you have in mind. If you do not find what you want when visiting our website and have a specific design that you would like Jacques to make for you, please contact us at the number listed above to discuss further and to set up an appointment. Remember Jacques Jewelers provides you with high quality jewelry at unbeatable value.

Return/Cancellation Policy

Jacques Jewelers offers a one week return policy upon receipt of your purchase, if you would like to return it, you will have 7 business days to do so. Please contact Jacques Jewelers to notify us about your decision, when the money clears in the Jacques Jewelers account, it will be credited back into your account, and this will take approximately two weeks for the process to take place. The cancellation policy is applied by calling us at 508-879-8855. 

Please Note
: Custom designs, special orders, repairs and appraisal services are not returnable and non refundable.

Copyrights and Trademarks

The Jacques Jewelers logo, name and slogans in our Site are a trademark of Jacques Jewelers. All Jacques Designs are Copyright and may not be copied, duplicated and used in whole or in part without the prior written consent of Jacques Jewelers.

Questions & Contact Information

For questions, please contact Jacques Jewelers at:  or call us at 508-879-8855.

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Member of the MetroWest Chamber of Commerce
Jacques Jewelers BBB Business Review

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